Web Hosting by Netfirms | Free Domain Names by Netfirms

[ HOME ] [ Contact Us ]

Linkage Technology Limited an authorised reseller of FootPrints

FootPrints

Help Desk & IT Asset Management Solutions

Pricing Information

Reduce support costs, speed customer problem resolution and improve workflow with FootPrints - the web-based, integrated service desk solution. FootPrints® is the award-winning, 100% web-based help desk and customer problem management software without high costs and complex administration. Get into live production in less than a day - no programming, consulting, training or client software required. Users only need a standard web browser. It's truly easy-to-use, fully customizable and extremely scalable.

FootPrints centralizes tracking for all customer problems and requests worldwide (submitted by phone, email, the web and wireless PDAs), builds knowledge bases, delivers self-service online, manages email with extensive integration, automates routing, escalation and notifications, and creates productive group collaboration everywhere

FootPrints runs on Windows 2000/NT, Unix, and Linux web servers, as well as multiple databases. 

Feature Summary Detailed Features What's New Brochure Flexible for Multiple Business Applications	Register for a Guided Walkthrough Free 30-Day Evaluation Copy Customer Case Studies White Paper: The Web-based, Integrated Service Desk
Technical Specifications Product Manuals UniPress' Support Tips on Using FootPrints	Customer List & Quotes Industry Awards Pricing & Purchasing Information
Government Market, including GSA Schedule Educational Market

Integrated, Easy-to-use Add-on Capabilities

Web-based, Automated PC Asset Management

FootPrints Asset Management (powered by Centennial Discovery Web)
FootPrints Integration with Microsoft SMS Asset Management

Direct Access to Existing Microsoft Exchange, Active Directory & Other LDAP-based Address Books

FootPrints Dynamic Address Book Link (LDAP-based address books)

Change, Configuration & Source Code Management

FootPrints Change & Configuration Management

Direct Access to Proven, Comprehensive Support Solutions Knowledge Bases

FootPrints Integration with RightAnswers' Knowledge-Paks

Email Communication Encryption for Microsoft Exchange 5.5 Environments

FootPrints Email Encryption

Advanced Chat, Remote Control & Comprehensive Diagnostics

FootPrints Advanced Live eSupport

Other Products

Centennial Discovery and Centennial Discovery Web
Intasoft’s AllChange

Optional Services Provided by UniPress to Help Organizations with Their Support Objectives

 
24-Hour Beeper Support
On-site Training
Regularly Scheduled Seminars at UniPress Training Center
Customization

[ Request Pricing Information ]